Activation paths
Sign-up, onboarding, invitations, authentication, and account recovery flows where blocked access can stop adoption.
SaaS and product teams
Find accessibility blockers in signup, billing, dashboards, and support flows.
Guidepost reviews the customer and admin pathways that affect activation, retention, billing, account management, and support burden.
Good fit when
- Small SaaS teams preparing for launch, procurement, or a major product change
- Products with sign-up, login, password reset, dashboards, billing, or support flows
- Teams that need prioritized findings instead of a giant untriaged scan export
What we review
The work stays tied to real customer tasks.
Guidepost focuses on the task flows that affect access, revenue, support, and trust.
Revenue and account tasks
Billing settings, plan changes, invoices, subscription upgrades, payment changes, and customer self-service tasks.
Dashboard usability
Navigation, filters, tables, status messages, dialogs, and dynamic content that must be understandable with assistive technology.
What you get
Clear evidence and a practical next step.
A prioritized findings list for product and engineering
Plain-language risk framing for leadership
A remediation and retest path after the first report