About Guidepost

Accessibility review grounded in lived experience.

Guidepost helps businesses find and fix the places where customers get blocked online: forms, booking paths, checkout, account access, mobile apps, portals, and customer-facing documents. The goal is simple: clear findings, practical guidance, and a review process your team can understand.

Founder perspective

Blind-led review notices the details that affect real use.

Guidepost is led by a blind founder who uses assistive technology every day. That perspective keeps the work focused on the details that affect real use: labels, announcements, keyboard access, focus order, error messages, mobile gestures, and whether a person can finish the task without guessing.

Operating principles

Careful review. Plain language. Useful next steps.

Human review guided by real assistive technology use
Clear reports written for the people fixing the issues
Practical recommendations instead of vague scores
Review boundaries stated plainly
Public verification only when the reviewed scope supports it

What working together should feel like

Calm, clear, and specific.

You should know what was reviewed, what was not reviewed, what needs attention first, and what happens after the report is delivered.

Plain commitments

No inflated claims. No mystery process.

Guidepost does not promise instant accessibility or legal certainty. The work is based on agreed scope, human review, documented findings, and honest follow-up.

If a review is partial, that should be clear.
If something needs retesting, that should be clear.
If a public verification page is used, it should show dates, scope, and status.

What clients can expect

A working style built around clarity and follow-through.

Plain-spoken reporting

Findings explain what failed, why it matters, how to reproduce it, and what a better implementation should do.

Human review

Automated tools may support the work, but the review is grounded in manual testing, screen reader use, keyboard checks, and task completion.

Accessible service experience

Guidepost’s reports, client tools, verification pages, and communication process are designed to be usable and understandable from the start.

Who Guidepost is built to support

For teams responsible for important digital tasks.

Small SaaS teams

Sign-up, login, billing, dashboards, account settings, and support flows.

Regional businesses

Booking, checkout, invoice payment, intake forms, appointment management, and customer documents.

Agencies and product teams

Launches, redesigns, procurement reviews, fix sprints, and client accessibility support.

FAQ

Straight answers about Guidepost.

How should clients read Guidepost results?

Results are tied to the stated review scope, dates, and tasks. They are written to help teams understand what was tested, what was found, and what to improve next.

What makes Guidepost different from a quick scan?

Guidepost reviews actual customer tasks with assistive technology and writes practical findings your team can act on.

Do you review documents and forms too?

Yes. We can review customer-facing documents, PDFs, forms, and signing steps when they are part of the customer task. We assess accessibility and document the barriers, but PDF remediation itself is not the service.

Can you review mobile apps as well as websites?

Yes. Mobile audits are a first-class service from day one, including iOS and Android task flows such as onboarding, authentication, purchases, settings, and assistive technology behavior.

Which browsers and platforms do you test on?

Testing can include Windows, macOS, iOS, and Android, with Chrome, Edge, Firefox, and Safari where relevant. Native mobile audits cover the app experience directly with VoiceOver and TalkBack where relevant.

What kinds of deliverables do clients receive?

Depending on the service plan, clients receive finding documentation, executive summaries, business risk framing, implementation guidance, retest support, and public verification materials tied to the work reviewed.

Can agencies bring you in as a partner?

Yes. Agencies can use Guidepost Accessibility as a specialist partner for focused reviews, launch readiness, remediation support, or ongoing client support.

Start here